Kempinski Hotel Ishtar Dead Sea

Our stay was truly made special by the amazing staff. From the moment we arrived, we were treated with kindness and respect. Waseem at the reception went above and beyond to ensure we had an accessible room close to everything, which made a huge difference for us as my son has special needs. Ivan welcomed us warmly at the door, and Foad and Cecil from the restaurant provided exceptional service throughout our stay. I made sure to remember everyone's names because their kindness and professionalism truly stood out. Thank you all for making our visit so comfortable and memorable!

Me and my wife stayed at the Kempinski for our anniversary and it was remarkable. We enjoyed every second of our trip, the hotel was extremely clean and the service was impeccable. We booked a deluxe room with a semi private pool and it was so convenient when bringing our baby along. We didn’t want to leave! Big shoutout to Glydel for her help while checking in, and Ivan for checking up on us also at breakfast. Manal is a star, she will take care of your baby at the kids club. You can be sure that your baby is in safe hands while you're at the sea putting on mud. Amazing staff.

My choice of Kempinski Hotel at the Dead Sea was not made in vain. My previous experiences have proven that Kempinski hotels are the best choice and a symbol of luxury, quality, and excellent service wherever they are found. Therefore, I did not hesitate for a moment to choose Kempinski Hotel at the Dead Sea as my place of stay in Jordan. When I arrived at the hotel, my expectations were not disappointed, as the hotel met the anticipated standards in terms of luxury, elegance, and services. What made the experience even more delightful was the warm welcome from the hotel manager himself, who greeted us warmly and offered us a discount on the rooms we had chosen. A heartfelt thank you to him and to all the hotel staff. The rooms we stayed in were in the Royal Villa, which is directly facing the sea and close to the restaurants and main services in the Ishtar building. The hotel stands out with its excellent services, multiple heated pools, and spa services, along with all the necessary amenities. Additionally, there are several restaurants, including a Lebanese restaurant, the main restaurant, and another serving international dishes. The hotel staff, composed entirely of young Jordanians, make your stay an unforgettable memory. They are always smiling and welcoming wherever you go, dedicated to serving guests with great commitment. They make you feel as if you are a guest in their home rather than in their workplace. A big thank you to all the employees, including those at the reception, restaurants, and throughout the hotel. A special thank you to Mr. Saeed at the pool for his outstanding service, limitless dedication, and commitment to ensuring our comfort. His devotion to guest satisfaction truly made a difference in our stay. You truly made our stay enjoyable, and we hope to repeat the experience.

huge complex with luxury furnishings and display, multiple poos for kids, adults and family. world class spa facility and our room is above the spa with dead sea view, watching sunset from balcony dinner. We had amazing dinners at the Edge social Lounge and Labanese restaurant. Swimming in dead sea,mud bath after, it was a life time experience. Best of all, all staffs are friendly and helpful, Er specially want to express our outmost gratitude to Mr. Abdullah Saad who assisted us during our stay and took extra steps to provide information, suggestions and also arranged transprotations for our remaining Jordan journey. Our Jordan vacation has exceeded our expections, Thanks to Abdullah.

We loved our stay. We thoroughly enjoyed our room, which we paid a small amount extra to upgrade to the spa area with a patio. It was clean and comfortable, the food was good and generous, the spa pools and massage were fabulous (thanks Abigail), and the Dead Sea experience enhanced by the attentive staff. I have to praise the lady who looked after us as we relaxed by the spa pools. I didn't get her name sadly, but without being intrusive, she brought us drinks and checked on us.